As it expanded, Zenika, an IT consulting, training and delivery firm, was looking for a management solution that could match the complexity of its business. It is in this context that AlibeeZ established itself as the ideal partner. Its tool, designed to optimise the management of service and consulting companies, transformed its client’s information system. This case study presents an example of a successful transformation, marked by increased productivity and happier employees.
Who is Zenika?
Created in 2006, Zenika is a technological, managerial and organisational innovation firm bringing together 600 employees today. The company supports a very diverse client base through their digital transformation, thanks to the breadth of its expertise: Java, BigData, Web, Mobility, IoT, DevOps, Craftsmanship, Agility, security and organisational transformation.
With a strong corporate culture and an international footprint, Zenika is growing fast, taking on new challenges day after day.
Zenika before AlibeeZ: strong growth, multiple tools and complex management
Faced with rapid development, especially internationally, Zenika had to handle a great many internal processes, and used different tools to run its business:
- Kelio to manage time;
- Excel for expense claims, invoicing preparation and certain HR functions;
- Quadra for billing and accounting.
The number and the heterogeneity of these tools inevitably created difficulties:
- Long processing times: scattered data required manual consolidation, a source of errors and wasted time.
- Insufficiently reliable data: duplicates and inconsistencies complicated decision-making.
- A lack of adaptability: the tools did not match Zenika’s specific needs or its culture.
A first attempt with the Everwin software had not met expectations.
Zenika’s expectations for activity management: an efficient and customisable management solution
For Carl Azoury, the CEO, it was essential to find a solution that would optimise the management of the business while embodying its image and its values: simplicity, approachability and openness.
Zenika needed to be able to:
- Centralise data (connecting external and internal tools) in a single, robust information system (IS).
- Automate processes to free up time for the teams.
- Support national and international growth with a multi-site, multi-currency and multi-language solution.
- Improve adoption of the tool by employees, thanks to a mobile and intuitive interface.
The Administrative and Financial Department also had specific expectations:
- Rationalise and automate sales administration.
- Set up structured validation processes and controls.
After several months of research: AlibeeZ, a centralised and tailored information system
Zenika chose AlibeeZ as the pillar of its information system, running all of its companies in France and internationally. Today, every employee and every department uses the following features.
For employees
- Management of absences and leave;
- Entering activity reports (timesheets);
- Management of expense claims;
- Internal communication tools, task management and forms.
For financial management
Advanced tracking of:
- Expense claims;
- Billing modules;
- Revenue recognition.
For the HR department
Complete management of:
- Employees (career path, reviews, compensation);
- HR document production, payroll processes, meal and transport allowances.
For operations
The ability to:
- Manage projects effectively;
- Plan resources.
AlibeeZ implementation: a quick and smooth deployment
The information system was rolled out in two stages:
- An initial deployment in less than a month, to allow rapid multi-site adoption.
- A step-by-step integration of the modules, to meet the specific needs of each department.
The strengths of AlibeeZ’s support
The management solution was implemented in a way that respected Zenika’s corporate culture:
- Active listening to needs;
- In-depth knowledge of the business issues;
- Flexibility to adapt the tool to the company’s technological environment.
“As our business grew, administrative management became more and more time-consuming, sometimes causing omissions and errors. This was particularly the case for monitoring probation periods, renewal of residence permits, annual reviews, medical check-ups and notice periods. Thanks to AlibeeZ and its customisable alert system, we now have a reliable solution that ensures regular and precise monitoring of administrative tasks. We can stay focused on our growth with the certainty that every important deadline is properly handled.”
Delphine, HR at Zenika
The successes of the AlibeeZ software solution: measurable gains and user satisfaction
Zenika quickly saw significant strategic and operational results from using AlibeeZ.
-
+40%
Productivity
for the sales administration teams
-
0.5%
Billing errors
of annual revenue
-
0.2%
Payroll errors
of the payroll
-
−15days
Invoicing lead time
-
€2M
Financial capacity
of cashflow released
On top of that comes a gain that is harder to put a number on: simpler day-to-day work, to the benefit of employee well-being.
Promising prospects: Zenika looks ahead with AlibeeZ
Zenika plans to optimise the ecosystem further by integrating all of its remaining tools with AlibeeZ:
- Pipedrive for CRM;
- Hello Talent for recruitment;
- Platon, an in-house tool used for training management.
AlibeeZ supports this integration through APIs and connectors for sending and retrieving data. It thereby guarantees a smooth evolution, with no disruption.
AlibeeZ’s advantages for the success of its customers
AlibeeZ propelled Zenika’s management thanks to its strengths and its ease of implementation:
- Speed of the information system rollout;
- Real-time steering of activity and economic performance;
- Adaptability to the company’s evolving needs.
In a few months, AlibeeZ became the backbone of Zenika’s information system.
“Today I am at ease: I know I have a reliable information system that will fully support my company’s growth.”
Carl Azoury, CEO of Zenika
